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Help Centre
Questions about Live Lottos? Find the answers here. Still stuck? Contact us.
Most popular
- How do I cancel? — answer to be written
- When will I see my ticket? — answer to be written
- How are winnings paid? — answer to be written
About Live Lottos
- What is a syndicate? — answer to be written
- Who buys the tickets? — answer to be written
- Is this gambling? — answer to be written
Winnings
- How are prizes split? — answer to be written
- How long do payouts take? — answer to be written
- Do I pay tax? — answer to be written
Cancelling your membership
- Pause or leave from your account — answer to be written
- No notice period — answer to be written
- Refunds — answer to be written
Account
- Change my details — answer to be written
- Reset my password — answer to be written
- One account per person — answer to be written
Jackpots
- How are jackpots shown? — answer to be written
- Rollovers and superdraws — answer to be written
Syndicates
- How many members? — answer to be written
- Can I choose numbers? (No.) — answer to be written
- What if a syndicate is full? — answer to be written
Communications
- Jackpot alerts — answer to be written
- Unsubscribe — answer to be written
Withdrawing winnings
- Minimum payout — answer to be written
- ID checks — answer to be written
Responsible play
- Deposit limits — answer to be written
- Self-exclusion — answer to be written
- Support organisations — answer to be written
Promotions
- £1 first draw — answer to be written
- Referral credit — answer to be written
- One offer per person — answer to be written
Complaints
- How to complain — answer to be written
- Response times — answer to be written
Identity and verification
- Why we ask for ID — answer to be written
- What documents — answer to be written
Draw rules and cut-off times
Per lottery: draw days, draw time, our cut-off, what happens if you join after cut-off. sample